Mobile Terms of Service

Effective Date: August 31, 2026


Welcome to Frontline Dermatology. These Mobile Terms of Service (“Mobile Terms”) govern your use of our SMS/text messaging services. By opting in to receive text messages from Frontline Dermatology, you agree to these Mobile Terms.


1. SMS Messaging Program

By providing your mobile phone number and opting in to receive text messages from Frontline Dermatology, you consent to receive SMS messages related to your care and interactions with our practice.


Depending on your relationship with our practice, messages may include:

  • Appointment confirmations and reminders
  • Appointment scheduling and rescheduling notifications
  • Patient follow-up messages
  • Prescription or medication-related notifications, when applicable
  • Information regarding referrals, procedures, or care coordination
  • Billing, payment, or account-related notifications
  • Practice announcements and service-related communications
  • Other administrative or patient-care communications

Message content and frequency may vary based on your interactions with our practice and the services you use.


2. Message Frequency

Message frequency varies depending on your appointments, requests, interactions with our practice, and other applicable communications. You may receive multiple messages per month or more frequently when necessary for appointment or care-related communications.


3. Opting Out

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us.

After you send STOP, you may receive a one-time confirmation message indicating that you have been unsubscribed. You will no longer receive SMS messages from that messaging program unless you opt in again.

Please note that opting out of SMS messages may prevent you from receiving certain appointment reminders, notifications, or other communications by text message. You may still receive non-SMS communications or communications that are necessary for your care or otherwise permitted by law.


4. Getting Help

For assistance with our SMS messaging program, reply HELP to any message or contact us at:

Frontline Dermatology
515-666-5417
info@frontlinedermatology.com
www.frontlinedermatology.com


5. Message and Data Rates

Message and data rates may apply. Your mobile carrier may charge you for sending and/or receiving text messages according to the terms of your wireless plan. Frontline Dermatology is not responsible for any charges imposed by your mobile carrier.


6. Supported Carriers

SMS messaging availability may vary by mobile carrier and is subject to carrier coverage and service availability. Frontline Dermatology does not guarantee that messages will be delivered to every mobile device or through every carrier.


7. Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages. Frontline Dermatology is not responsible for transmission failures, delayed delivery, or messages that are not received due to circumstances outside of our reasonable control, including issues involving wireless carriers, mobile networks, devices, or other telecommunications services.


8. Privacy

Your privacy is important to us. For information about how we collect, use, disclose, and protect personal information, including information related to SMS communications, please review our Privacy Policy.


9. Changes to These Terms

We may update these Mobile Terms from time to time. Any changes will be posted on this page with an updated effective date. Your continued participation in our SMS messaging program after changes are posted constitutes your acceptance of the updated Mobile Terms.


10. Contact Us

If you have questions regarding these Mobile Terms or our SMS messaging program, please contact:

Frontline Dermatology
515-666-5417
info@frontlinedermatology.com
www.frontlinedermatology.com


Last Updated: August 31, 2026